At Velvet Ovens, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or interact with our website, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)

Non-Personal Information

We may also collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our site

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Communicate order updates and support responses
• Improve our website, products, and services
• Send promotional emails or offers (only if you opt-in)
• Prevent fraud and enhance security

3. Cookies & Tracking Technologies

Velvet Ovens uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences
• Understand user behavior
• Improve website performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Trusted third-party service providers (payment gateways, delivery partners)
• Legal authorities if required by law or to protect our rights

All third parties are obligated to keep your information secure and confidential.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your personal information
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. Velvet Ovens is not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Velvet Ovens does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be promptly removed.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Velvet Ovens
Email: support@velvetovens.com